Frequently Asked Questions

You can contact us directly any time but take some time and read through the frequently asked questions on our website. If you have requested a quote already and you have some queries on that quote or your itinerary kindly contact our customer support or travel agent directly.


  • How do I pay for my vehicle?

You can pay cash on the day or you can pay via your credit or debit card using PayPal.

  • How far in advance can I book my transport ?

All online bookings should be made 24hrs before the journey is going to take place. For transport required within 24hrs please call us on the telephone number provided to confirm availability.

  • Are the prices per passenger of per vehicle?

All our charges are per vehicle and not per passenger.

  • Do you charge extra if my flight is delayed.

If you provide a flight number, you will not be charged extra if your flight is delayed because we monitor flight arrivals at all UK airports.Please make sure you provide your flight number to the booking operator.

  • How will i find my driver at the airport?

All our drivers will be given your contact information so they will call you to meet them in a specific location. Meet and greet services may include an extra charge so please contact our operator for further information.

  • Are your drivers qualified?

All drivers working for our company are fully qualified and registered with the local licencing authority.

  • Do you take on company contracts?

Yes we do take on company contracts, please fill in our contact form and we will get back to you within 24hrs.

  • Who Provides The Service?

Cheap Taxi Marlow is just a website name and address provided and managed by Cab Transfers, the taxi service is provided by Kentax Taxis.

  • Are web quoted prices valid on all days and times?

No, the prices quoted by our online quote and booking systems are not valid on Christmas and New Year day/eves. Please call our booking telephone line to obtain a quote or make bookings for these occasions. All online bookings made for these days/eves will not be considered confirmed until a member of our team contacts the customer via email or telephone and a price is agreed. All online bookings and quotations for journeys between 11pm and 6am may incur an additional £5 out of hours charge.